1. What is MonkeyParking?
MonkeyParking is the first app which connects drivers looking for parking with people going to leave from a parking spot, helping both of them to have a better day. Drivers looking for parking can finally get rid of circling the block cause they can bid $ to know in advance which will be the next parking spot to open up. On the other hand people already parked can make some money out of something that they do everyday: just leaving a spot.
2. Why do I need help in finding on-street parking spots?
Street parking is currently not a first-come-first-served process, but still a random-served one: you can go in circles for hours, wasting time and burning money while a lucky driver can find a spot in a minute, right in front of you. It is an old and painful problem and we believe that you deserve a better solution to get rid of circling the block, turning a random parking process into a predictable one.
3. Why should I have to pay in order to park with MonkeyParking?
MonkeyParking is all about its community and both drivers involved in a parking swap should be happy about it. That is why the money is involved in the process: if you think you can refund your metered parking expenses with MonkeyParking you are much more willing to use it. More people using MonkeyParking means more spots and more chances to get it the next time that you will need it.
4. I already pay for the metered parking. With MonkeyParking what exactly am I paying for?
You are paying to reduce the time that it takes to find a parking spot. The parking spot itself is a public space and has to be regularly paid to the city through the metered parking, MonkeyParking is providing a service to ease your life when looking for it.
5. Why don’t you do MonkeyParking just for good karma instead of money?
We started working on MonkeyParking two years ago and we made a lot of surveys and tests (read more on our blog): drivers want a mobile solution through which they could find a parking spot in minutes and they want to help other people, but for a reasonable reward. So we run some test in Italy (Rome) with a free version of the app, like other startups have done in different country, but we learned that this solution do not work (neither in Italy nor in other country) because drivers need an immediate incentive to remember to post their spots on the app and be more accurate in sharing information.
6. Are there people holding parking spots only for MonkeyParking?
No. MonkeyParking users are regular drivers like you who parked their car on-street like they currently do everyday (no parking squatters as neither MonkeyParking nor our users own those spots). Drivers have the right to use public parking spots as regulated by their city transportation code. MonkeyParking simply lets drivers easily communicate about the time in which they will leave the parking spot they are using.
7. Why if I pay but I do not succeed in getting a spot?
This is not possible: you will pay only if you find the parking spot you were looking for. You will be asked to confirm that the other driver provided all the information you needed to be in the right place at the right time to get the parking spot he is going to leave.
8. Should I use MonkeyParking while I’m driving?
No. As addressed by state laws using cellphones and other devices while driving is prohibited. Make your bid at your destination before you move your car as you do with directions in Google Maps or Maps by Apple. We’ll alert you when a MonkeyParker accepts. Once your bid is accepted contact the MonkeyParker by the phone before you move your car again and get all the information you need to park successfully (exact position and timing information).
9. How does the payment process work?
MonkeyParking lets you pay for other drivers information with your credit card and receive money from other drivers directly in your bank account. All the payment process is handled by our payment provider Stripe (stripe.com). We do not collect your credit card or bank account info. Transactions on MonkeyParking are composed by three main parts: user earnings + MonkeyParking fee + Payment provider fee. MonkeyParking fee is currently set to 0% and Stripe charching policy are available on their website (stripe.com/us/pricing).